Last updated: October 01, 2023

Thanks for shopping at Eilie Angels https://eilie.uk/.

If you’re looking to return or exchange your order for whatever reason, we're here to help.

GENERAL RETURN POLICY
All returns must be postmarked within 7 days from the fulfillment date.

Our jewelry items are crafted with luxury in mind. It's important to highlight that, for participants in our Ambassador, Partner, and Influencer Program, we do not provide refunds. This policy is in place as these valued members already enjoy the advantage of extra discount promotions. We appreciate your understanding and commitment to our exclusive offerings. If you have any inquiries or require further clarification, feel free to reach out to us.

We offer the following return resolutions:
Refund to original payment method, Refund as store credit, Exchanges
Make sure your returns are unused and undamaged. You should include Return items, Packing slip, Proof of purchase in the return package.

Available shipping methods are:
Customers ship with the carrier they choose

Please return items to this address:
71-75 Shelton Street Covent Garden London United Kingdom

HOW TO INITIATE A RETURN
If you want a return, refund, or exchange, and if you have further questions, feel free to contact us
Email : contact@eilie.uk

After receiving your return request, we will process it within 7 days. You’ll be notified of the return status By email.