Bateliers Treasure

All Eilie Angels Treasures in stock are shipped out in 1-2 business days.

Eilie Angels Treasures are all made of stainless steel material.

Our gold treasures are all from 18k gold plate, this advantage means the colour will stay and last for so long time, we guarantee for several years and we have to mention also that will not fade easily and they are from an anti-scratch material.

• All Eilie Angels products are free of lead, cadium and nickel
• We are waterproof, all our treasures are made of stainless steel material

Last updated October 01, 2022

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: http://www.eilie.uk/pages/terms

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free shipping on orders over £279.

We offer free worldwide express shipping to invited ambassadors, influencers, and partners.  

Expedited Shipping Fees

We also offer expedited shipping at the following rates:

£28.17 for orders* < £279 choosing DHL Express (5-9 working days) + No Extra Fees

And Free shipping for orders over £279 (5-12 working days)

*On select products, we offer free shipping, even if they are priced below £279, because we believe in making stylish and luxurious jewelry accessible to all.

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

Generally Eilie Angels orders are shipped from older to the newest ones and dispatching them takes normally due the actual situation and the high demand times an estimation of 1 to 2 working days.  

Our client satisfaction team will send you a shipping notification email when your eilie angels item is on the way and will assist you during all the process, our main existence reason is your satisfaction.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

DELIVERY TIME ESTIMATES:

We serve you worldwide for:

Europe: 5-12 working days

Australia and USA: 5-12 working days

Rest of the World: 5-12 working days

DHL Express: 3-7 working days

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free shipping is valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: http://www.eilie.uk/pages/return-and-refund-policy

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

• Email: contact@eilie.uk